Dr. Foteini Agrafioti
Chief Science Officer,
RBC
Organizations are using generative AI to enhance client relationships, make smarter decisions, and lead with innovation. But the value is intrinsically tied to the depth and strength of the data used to train the model.
RBC knows that harnessing the power of AI depends on reliable access to its vast and unique data assets and secure platforms. To better understand clients, manage risk, and create insights, RBC relies on Lumina, its internal data and AI events engine. Lumina provides RBC with real-time data collection capabilities which helps keep staff and clients informed, triggers alerts and automated actions, and simplifies business processes. It also helps to achieve platform standardization, adhere to the bank’s responsible AI principles, and enable safe GenAI access across the enterprise.
“Lumina enables us to bring all our data capabilities together in a way that we’ve never had before,” said Dr. Foteini Agrafioti, Chief Science Officer at RBC. “It’s the powerful foundation we’ve built around our data to empower business leaders to make better decisions and to deliver more effective and trusted AI models. As we look to a future where most client interactions will be informed by AI, Lumina is the foundation that enables us to build cutting-edge AI solutions in a safe and scalable way.”
For Canadian businesses, data is more than a resource, it’s a differentiator.
To learn how RBC is unlocking the potential of data for AI, visit rbcborealis.com/applications.
